Client Experience/
Points vs. Perks: Building a Loyalty Program That Actually Works
Most salon loyalty programs are ignored. Learn why clients prefer instant perks over slow points, and how to automate rewards that drive retention.
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Blog
Thoughts on service business automation, yield management, and the future of work.
Automation/
The Perfect 'After-Care' Text: Automating 5-Star Reviews
The best time to ask for a review is when the client feels beautiful. Learn how to automate after-care messages that drive Google Reviews.
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Client Experience/
The Psychology of Deposits: Why Clients Respect What They Pay For
Afraid asking for a deposit will scare clients away? Data shows the opposite. Learn why financial commitment increases client respect and retention.
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Client Experience/
The 'Cheers' Effect: Why Your CRM Needs a Photographic Memory
You want to go where everybody knows your name. See how AI helps your staff remember every detail about every client, every time.
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Client Experience/
The 3-Visit Rule: How to Turn Walk-ins into 'Forever' Clients
Industry data shows if you get a client to visit 3 times, they stay for years. Here is the automated re-booking strategy to bridge the gap.
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Client Experience/
The First 60 Seconds: How Your Front Desk Destroys Loyalty
You have 60 seconds to make a first impression. If the phone rings out or the greeting is rushed, you've lost. Here is how AI guarantees perfection.
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Tech/
The Death of the Landline: Why VOIP is the New Standard
The copper wire is obsolete. Discover why switching to a Digital Business Line (VOIP) unlocks features like AI, analytics, and mobile freedom.
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Financial/
Inflation-Proofing: Increasing Yield Without Scaring Clients
Costs are up. You need to raise revenue, but you're afraid to raise prices. Here is how 'Yield Management' increases profit without changing your menu.
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Niche Market/
The Pet Grooming Boom: Managing Breed-Specific Service Times
A Poodle takes longer than a Pug. See how 'Smart Service Logic' handles complex variables like breed, size, and coat condition automatically.
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Gig Economy/
Rent-a-Chair vs. Commission: Managing Hybrid Teams in 2026
The modern salon often has a mix of employees and contractors. Learn how to split payments, rosters, and reporting for a hybrid workforce.
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Operations/
Cashless & Cardless: Why 90% of Clients Prefer Mobile Payments
The reception desk is disappearing. Clients want to pay via Uber-style 'click to pay' from their phone. Here is why 'Invisible Payments' are the future.
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Consumer Trend/
The Rise of 'Quiet Luxury': Why Silent Appointments Are Booming
In a noisy world, silence is a premium service. Learn why offering 'Silent Appointments' is the hottest trend in wellness and how to manage it.
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HR & Legal/
The 'Right to Disconnect': How AI Handles Calls When Your Staff Can't
New laws protect staff from after-hours contact. Learn how an AI receptionist keeps your business open 24/7 while your team rests.
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Operations/
Scaling Up: How to Manage Multiple Locations Without Multiple Headaches
Growing from one location to two? Learn how Seglo's centralized dashboard lets you manage multiple sites, staff, and rosters from a single login.
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Revenue/
The Silent Revenue Killer: How a Smart Waitlist Adds $5k/Month
Stop turning clients away when you're fully booked. Learn how an automated waitlist captures demand and instantly fills cancellations without you lifting a finger.
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Client Experience/
Client Amnesia: Why Your CRM Needs to 'Remember' Everything
Does your team ask 'What did we do last time?' Stop treating regulars like strangers. Discover how an AI-powered CRM builds effortless loyalty.
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Operations/
The Yield Engine: How to Fill Weird 15-Minute Gaps Automatically
Those awkwardly small gaps between appointments are costing you hours of billable time. See how 'Tetris-style' scheduling logic maximizes your daily revenue.
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Finance/
Commission Chaos: How to Automate Tiered Pay Structures for Salons
Still calculating payroll on a spreadsheet? Stop the Sunday night stress. Learn how to automate complex tiered commissions, tips, and hourly rates instantly.
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Operations/
Spreadsheets vs. AI: Why Your Rostering System is Costing You Staff
Still using Excel or paper to manage shifts? Discover why manual rostering leads to burnout and how AI creates perfect schedules in seconds.
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Revenue/
The End of No-Shows: How Smart Deposits & SMS Reminders Recover Revenue
No-shows aren't just annoying; they are expensive. See how implementing automated deposits and SMS confirmations can reduce ghosting by 99%.
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Operations/
The CEO's Guide to Number Porting: Moving Your Business to AI Voice
Fearful of losing calls during a move? Learn how to safely migrate your business number to a 24/7 AI Voice engine without downtime or data loss.
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Efficiency/
The Real Cost of Missed Calls for Salons (And How to Never Miss One Again)
Missed salon calls cost more than you think—up to $1,875+ per caller in lifetime value. Learn why 80% of clients won't leave voicemail and how AI solves it.
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Efficiency/
The ROI of Digital Employees: Why Your Next Hire Should Be AI
Compare the cost and performance of a traditional receptionist vs. a dedicated AI agent.
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Strategy/
Marketplace vs. Your Dedicated AI Agent: Why Owning Your Brand Matters
Stop being just a listing. Learn why high-growth brands are moving away from marketplaces to private AI agents.
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Product/
Meet Your AI Receptionist: The Full Capabilities Guide
It doesn't just answer calls. It manages your entire front desk. See the full list of skills your new digital employee comes with on Day 1.
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