Sharper Xero, refund-aware reporting, and mobile polish

A focused release. Xero accounting gets noticeably more reliable, the mobile experience is more polished, and the seglo.ai site is refreshed around what Seglo actually solves.

Xero — clearer status, smarter refunds

Expired-connection alerts you can't miss

When your Xero connection drops, you'll see a red banner across the integrations page and an Expired badge on the Xero tile. We email you too. No more silent sync failures discovered weeks later.

Refunds flow through the daily summary

Refunded appointments are now excluded from the rolled-up daily revenue line that pushes to Xero, and refunds that happen before a daily summary is closed are handled cleanly. Your Xero numbers match your Seglo numbers — even when refunds happen.

Stripe and Xero, properly linked

Every Xero invoice and credit note now carries the Stripe charge ID and refund ID. Reconciliation between Stripe and Xero stops being a detective exercise.

How refunds flow into Xero, explained

A new in-app explainer walks through exactly how refunds become credit notes, how they're matched to the original invoice, and where they show up.

Self-healing connection

Background keepalive logic keeps your Xero connection alive without you doing anything.

Two new notifications

• Xero connection expired — an email to the owner the moment a Xero token goes invalid
• Accepted reflow — when the AI Receptionist successfully reschedules a customer, the customer gets a confirmation SMS

Mobile experience polished

A wave of refinements across mobile screens make the app feel more responsive and native, with smoother interactions and tidier sheets.

A refreshed seglo.ai

We restructured how Seglo is positioned for new visitors:

• A new Solutions menu with workflow-based pages covering the main things businesses use Seglo for
• A dedicated Xero sync page explaining the accounting integration end-to-end
• A standalone Drop-off page for businesses that run drop-off workflows
• Sharper positioning — Seglo is "everything that happens after the booking", not just another scheduler

Get started

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Need help?

• Email: support@seglo.ai
• Live Chat: Available in your dashboard
• Help Center: Guides and tutorials

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Last updated: May 14, 2026